Before adding a second currency to your account, please read the Terms of Service, which explicitly prohibits the use of the Multi-Currency features for currency trading or speculation.
We offer games in a variety of currencies, to suit our players from around the world. We also offer the ability to keep money in more than one currency at the same time, so that players can manage their money as they see fit, and don’t have to lose out when exchange rates fluctuate.
Every player has the ability to deposit, withdraw, and play with funds in the US Dollar (USD), subject to minor restrictions which may be imposed by some payment methods. Players can also optionally keep money in Euro (EUR), Canadian Dollars (CAD) and British Pounds (GBP). We also offer a variety of games in Euro.
To add a second currency to your Stars Account, open the Cashier and look for the ‘Add Currency’ button in the ‘Stars Account Status’ panel. Alternatively, you can simply attempt to join a game in the currency you would like to add. The software will automatically offer to open an account in the game currency on your behalf.
Your Preferred Currency is the default currency for your Stars Account:
The Preferred Currency cannot be deleted. If you wish to delete your Preferred Currency, you should choose a new Preferred Currency first.
To change your preferred currency simply choose the appropriate currency tab in the cashier, and click the 'Set As Preferred Currency' button. To delete a currency balance, simply choose the appropriate currency tab in the cashier, and click the ‘Delete Account’ link.
Note that if you are closing a balance in which you have a pending bonus, the bonus will expire and you will not be able to continue earning it.
Also note that it is not possible to close your preferred currency, or to close a currency if you have funds currently in play, uncleared funds, or incomplete transactions in that currency.
To convert funds from one currency to another, choose the currency tab you wish to convert money into, and click the ‘Convert other funds to [Currency]’ link:
The dialog that appears provides three options:
Click Next to move to Step 2 of the process, where you can enter the amount of money you would like to convert:
To convert cash, enter an amount into the box marked 'Cash'. To convert T-Money, enter an amount into the box marked 'T-Money'. Then click 'Next' to move to Step 3.
In Step 3, you should carefully review the details of the transaction, then click 'Finish' to complete the conversion.
If you don’t wish to manage every currency manually, select the ‘Convert currencies automatically, without confirmation box’ option. With this option selected, any time that a currency conversion is required, it will be performed automatically and you won’t be notified. To keep track of your currency conversions, click here.
The automatic currency conversion setting allows your money to be exchanged from one currency to another automatically if required, without prompting for approval. When doing so, our system will convert at least 0.5 units of the source currency, or all balance in the source currency if the source currency balance is less than 1 unit. We reserve the right to change the minimum conversion amount without pre-notification.
Please Note: this feature may be automatically turned on whenever your account becomes eligible to play real money. To turn it off in the desktop software, log into your account, go to ‘Settings’ > ‘Global’ – ‘Multi Currency’, and uncheck the ‘Convert currencies automatically, without confirmation box’ option.
If you want to keep all funds in a single currency, but play games in multiple currencies, head to ‘Settings’ and check the ‘Credit Funds in My Preferred Currency When Leaving a Game’ box. With this option selected, any money that you win will be automatically converted to your preferred currency.
Note that choosing this option will significantly increase the number of currency conversions performed. Head to the Real Money Transaction Processing and Currency Conversion webpage for rules relating to exchange rates. We reserve the right to change the way exchange rates are calculated without notice.
Our multi-currency features are intended to be used for playing the games and not for any other purpose. The use of our multi-currency features for currency speculation is prohibited by our Terms of Service.
If we have reasonable grounds to suspect that currency conversion transactions are being made for purposes other than play, we reserve the right to retroactively apply any fee which was waived as part of a currency conversion transaction, and take any other appropriate measure, which may include confiscation of funds and/or closing the player’s Stars Account.